Job Information
Woodforest National Bank Payment Systems Operations Consultant in The Woodlands, Texas
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Payment Systems Operations Consultant works closely with the Assistant Director or Manager of Payment Systems contributing to the strategic and near-term management of the Woodforest debit card program and network payment service operations, programs, and products and services.
Key Responsibilities: · Coordinates oversight and monitoring of the day-to-day operations of the card and network payment systems. · Partners with team members in the ownership and continuous monitoring of the debit card and payment systems network income and expense. · Under the guidance of the Assistant Director or Manager of Payment Systems Operations, develops and manages key performance indicators (KPI’s)/metrics for debit card program and payment systems operations network. · Assists the Director or Manager with preparation of business summary activity reports for review by 1-Up manager; provides administrative and project support such as monitoring and reporting on department performance measures and regulatory and audit compliance. · Adheres to administrator data retention standards according to organizational and regulatory requirements for payment systems.
Competencies Required: · Expert level knowledge of payment systems products, services, payment processing, electronic fund transfer switching/settlement, regulatory guidelines and industry standards and practices. · Experience in technology and banking and payments; particularly strong working knowledge and understanding of EMV, Digital Products/Payments. · Proven ability to deal with major service providers, networks, and vendors. · Demonstrate leadership qualities, mentoring ability, project leadership and delegation, follow-through, team participation and self-management. · Strong technical and reporting skills with proficiency in Microsoft Office applications. · Solid analytical skills with strong attention to detail and concern for data accuracy. · Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics. · Strong planning and organizational skills, with an ability to assist with establishing a strategic direction and subsequently develop and manage supporting initiatives. · Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization.
Minimum Qualifications/Experience: · 3 years’ payment systems technology administration experience required. · 3 years’ product management in payment systems industry preferred. · 3 years’ experience in the banking or financial services preferred. · Microsoft SQL experience preferred.
Formal Education & Certification: · Bachelor’s degree preferred, or an equivalent amount of directly related work experience and training.
Work Status: · Full-Time.
Supervisory Responsibility: · None.
Travel: · Up to 5% travel expected.
Working Conditions: · Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Job: *Operations
Organization: *Texas - Houston
Title: Payment Systems Operations Consultant
Location: Texas-The Woodlands
Requisition ID: 062833